![]() ![]() Superior customer engagement – Conversational AI chatbots can help your customers start a conversation anytime and resolve their queries quickly, thereby increasing engagement levels exponentially. ![]() ![]() Better sales assistance – You can deploy sales or appointment booking chatbot template to deliver instant answers to sales-related queries and pre-qualify leads when the sales team is busy or not available.Increased conversion rates – Utilizing an FAQ bot can not only boost your customer satisfaction levels but also your number of customers due to increased conversion rates.Automation of common queries – You can automate the common queries with AI chatbots and engage customers by delivering real-time responses 24×7.Here are some main categories of chatbot use cases to enhance business productivity. Since bots are proficient in resolving common queries while reducing the need for human interaction, they are increasingly leveraged across industries in different aspects. Chatbots for websites: Key use casesĨ0% of marketers are using chatbots in some way and more brands are investing in them to improve the customer experience. Using AI-powered bots, you can mitigate customer frustrations like long wait times and improve the user experience.īut before diving headlong into the steps of creating bots, you should learn about key chatbot use cases for your business and their benefits. Similarly, chatbots have become quite an important tool these days because the website is now the main source to deliver online support and generate leads. Quite like those 40% of businesses that have some type of virtual assistant or have implemented chatbots for customer support services. There are platforms that can help you build conversational bots without writing a line of code.Īnd by building a chatbot, your business can engage visitors smoothly and address queries in real-time. You can build a chatbot without advanced coding skills. ![]()
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